We want you to be satisfied with your purchase.
- Eligibility: Refund requests must be made within [X days, e.g. 14 or 30 days] of purchase.
- Condition: To qualify, the product must be unused and in the same condition as received, or in the case of digital products, not substantially downloaded or consumed.
- Process: To request a refund, contact us at [your support email] with your order number and reason for the request.
- Exclusions: Certain items may be non-refundable (e.g. sale items, personalized products, or digital downloads once accessed).
- Approval: If approved, your refund will be processed back to your original payment method within [X days, e.g. 5–10 business days].
